Managing Complex R&D Claims Across Global Teams - Dotsquares

Industry: Technology & Software Development

Service Provided: R&D Tax Credit Advisory and Compliance

DotSquares is a global digital agency headquartered in the UK, with partner offices across the USA, Australia, Canada, Europe, and the UAE. Backed by over 1K professionals in Jaipur, Indian Global Capability Centres (GCC), the company delivers digital solutions across web, mobile, platforms, and large-scale, complex projects worldwide. The client sought an R&D partner with the technical expertise to manage complex claims efficiently while maintaining accuracy and compliance at scale.

The Challenge

Building on prior R&D collaborations, DotSquares looked for a partner with the specialist knowledge and capacity to manage complex projects at scale. They required a firm capable of interpreting intricate software development within HMRC’s R&D framework while ensuring full compliance and efficiency across international teams and multiple concurrent innovation projects.

The Solution

From day 1, our team implemented a clear, structured, and transparent process that aligned perfectly with the client’s operations:

• Clearly defined each stage – from kick-off to claim preparation.
• Engaged directly with their technical teams to interpret complex software projects.
• Ensured full compliance through review by former HMRC inspectors

“They are very organised, knowledgeable, and process-oriented, which makes working with them remarkably easy.”

Impact & Results

The collaboration significantly improved the speed, accuracy, and consistency of DotSquares’ R&D claims, allowing the client’s team to focus on their ongoing work. Our team also identified additional qualifying projects, maximising claim value and efficiency.

Why Bonham & Brook?

DotSquares chose Bonham & Brook for our rare blend of technical insight & regulatory precision. With software engineers and ex-HMRC professionals on the case, the B&B team demonstrated unmatched understanding of both innovation and compliance from the outset.

Working with Bonham & Brook

The collaboration was described as seamless and built on mutual trust. Our team,

• Coordinated effortlessly across global time zones
• Brought structure & clarity to a complex process through a well-defined framework.
• Maintained exceptional and proactive communication, documentation & responsiveness

Looking Ahead

The client plans to deepen its collaboration with us through ongoing reviews to uncover new qualifying projects – supporting future innovation and sustainable growth across its international operations.

Bonham & Brook has a score of 4.8/5 on Trustpilot.

To discuss how Bonham & Brook can help your business contact us today.